Privacy Policy

1. Introduction

Welcome to SOBHA Luxury Apartments Greater Noida West, marketed by Noida Estate Homes (hereinafter referred to as "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sobhagnw.com or engage with our services. Please read this privacy policy carefully.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our properties or services. The personal information we collect may include:

• Contact Information: Name, email address, phone number
• Property Preferences: Budget range, BHK preference, location preferences
• Communication Data: Messages, queries, and feedback you provide
• Technical Data: IP address, browser type, device information, pages visited
• Usage Data: How you interact with our website and services

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• Property Information: To provide you with information about SOBHA properties and pre-launch offers
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send you promotional materials, updates, and offers (you can opt-out anytime)
• Site Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Appointment Scheduling: To arrange site visits and private preview appointments

4. Disclosure of Your Information

We may share your information in the following situations:

• SOBHA Limited: With SOBHA Limited and its authorized representatives for property-related communications
• Service Providers: With third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of our business assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use industry-standard security measures including:

• Encrypted data transmission (HTTPS)
• Secure servers and databases
• Limited access to personal information
• Regular security audits and updates

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track visitor activity to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Privacy Rights

Under Indian data protection laws and regulations, you have certain rights regarding your personal information:

• Right to Access: You can request copies of your personal information
• Right to Rectification: You can request correction of inaccurate information
• Right to Erasure: You can request deletion of your personal information
• Right to Restrict Processing: You can request limitation on how we use your data
• Right to Opt-Out: You can opt-out of marketing communications at any time
• Right to Data Portability: You can request transfer of your data to another service

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods:

• Active inquiries: Duration of property search + 2 years
• Marketing communications: Until you opt-out
• Legal compliance: As required by applicable laws

9. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and payment gateways. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Response Time: We aim to respond to all privacy-related inquiries within 7-10 business days.

14. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our website or services.